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Retail - Assets Time: 2 day Level: Introductory/Intermediate | Examine main asset products and various account forms; Review the mechanics, terminology and variations of main products incl. mortgage, auto, personal and cards; examine marketing techniques used such as incentive schemes, product cross-sell and bundles; discuss market positioning and how to gain a competitive edge. |
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Retail - Liabilities Time: 2 day Level: Introductory/Intermediate | Overview of growing importance of retail funding base to commercial banks. Examine typical liability-side product ranges and their positioning in a bank’s retail offering. Examine how different bank strategies are employed locally and internationally to win/maintain market share. Loan-Deposit ratio and other metrics; Using Liabilities to attain a competitive edge. |
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Retail - Segments & Channels Time: 2 day Level: Introductory/Intermediate | Changing consumer patterns and expectations; global distribution trends; innovations, technological capabilities, data and their impact on the banking landscape; regulatory, privacy, security and safety issues; client segment propositions and their impact on traditional channel operations and efficiency; attaining competitive advantage through channel and segmentation; global/regional bank case strategies. |
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Retail Banking Strategy Time: 2 day Level: Intermediate/Advanced | This training assumes experience as a retail banker and some familiarity with retail product propositions. Built around a number of activities and case studies, delegates examine the current state of retail banking both regionally and globally, the competitive landscape of their home market and examine how innovation is impacting the banking landscape. Evaluating retail strategy in a target market. |